Welcome to CHANTHACARE LLC. By accessing or using our website (chantahcare.com) and services, you agree to be bound by the following terms and conditions. Please read them carefully.
1. Introduction
CHANTHACARE LLC provides home care services tailored to the needs of Medicaid recipients and disabled adults. These terms govern your use of our website and services, ensuring clarity and mutual understanding.
2. Services Provided
CHANTHACARE LLC offers personalized in-home care services, including but not limited to:
- Skilled nursing care
- Assistance with daily living activities
- Medication management
- Meal preparation and light housekeeping
Services are subject to availability and compliance with state regulations.
3. Eligibility
To access our services:
- Clients must qualify for Medicaid or private pay arrangements.
- Clients must reside within our service areas (Montgomery, Howard, and Prince George’s Counties, Maryland).
4. Payment Terms
- Payment methods: We accept Medicaid and private pay options.
- Private pay clients are required to pay according to the agreed schedule. Late payments may result in service suspension.
- Any fees associated with additional services will be discussed and agreed upon before delivery.
5. Scheduling and Cancellations
- Clients must provide at least 24 hours’ notice for cancellations or rescheduling.
- Failure to notify within this timeframe may result in a cancellation fee.
- CHANTHACARE LLC reserves the right to reschedule appointments due to emergencies or unforeseen circumstances.
6. Privacy Policy
We are committed to protecting your privacy and complying with HIPAA regulations. Personal and medical information collected will only be used for providing care and improving our services. Please refer to our Privacy Policy for more details.
7. User Conduct
By using our website and services, you agree to:
- Provide accurate and up-to-date information.
- Use our website and services for lawful purposes only.
- Refrain from any behavior that disrupts the operation of our website or services.
8. Limitations of Liability
CHANTHACARE LLC is not liable for:
- Any damages arising from the misuse of our services or website.
- Events beyond our reasonable control, such as natural disasters, technical issues, or emergencies.
- We make no guarantees regarding the accuracy, reliability, or completeness of the information on our website. All content is provided “as is” for informational purposes only.
9. Background Checks
All CHANTHACARE LLC staff undergo comprehensive background checks authorized by CJIS to ensure client safety and compliance with state laws.
10. Termination of Services
- Clients may terminate services with 7 days’ written notice.
- CHANTHACARE LLC reserves the right to terminate services due to non-payment, unsafe working conditions, or failure to comply with care plans.
11. Intellectual Property
All content on the CHANTHACARE LLC website, including text, images, and logos, is the property of CHANTHACARE LLC. Unauthorized use or reproduction is prohibited.
12. Changes to Terms
CHANTHACARE LLC reserves the right to update these terms at any time. Changes will be communicated through our website. Continued use of our services constitutes acceptance of the updated terms.
13. Contact Information
For questions or concerns regarding these Terms and Conditions, please contact us:
- Email: info@chanthacare.com
- Phone: (301) 798-9044
- Address: 6700 Alexander Bell Dr STE 200 Columbia MD 21046
By using CHANTHACARE LLC’s website and services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.